Building a better online experience for Richmond customers

The challenge

After 18 years on Ashburnham Road, the commercial questions had shifted. Local customers were finding us through Google before they ever saw the front door. Third-party ordering apps were taking a growing share of every transaction. The catering side of the business deserved its own home. And we needed to present a long-established family restaurant in a way that felt as premium online as it does at the table.

We brought in RankMyLocal to help with the parts of that work that genuinely benefit from outside expertise — website design, local search structure, Google Business Profile, and the review systems that turn happy diners into the kind of social proof customers actually read.

What this means for you, the customer

• ✓Easier menu discovery and dietary information
• ✓Clearer collection and delivery journeys
• ✓Faster table booking on a phone
• ✓Honest, well-organised catering enquiries
• ✓Better local-area information for Richmond, Kingston and Twickenham
• ✓Transparent business information — hours, halal status, allergens, addresses

We don't publish unsupported performance percentages on this page. Where we report figures elsewhere on the site (review counts, hygiene rating, halal certification), they are sourced from public records or our certifying bodies.

Our shared principles

• No fake ranking guarantees — Google forbids them and so do we.
• Honest reporting on what changed and why.
• Customer-first content over keyword stuffing.
• Measurable conversion events, not vanity metrics.
• Maintainable systems Jaflong can keep running.
• Clear ownership of all business assets and accounts.
• Short, fair engagements — no long lock-ins.
• Every improvement documented so it can be replicated in Wix.

More about Jaflong